Hi I recently moved into a new place, therefore my address is now different than what I...

GetHuman-roharaza's customer service issue with Prometric from December 2019

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Account name, Account phone number, Account email address, Last 4 of Social Security Number, Billing address, and Confirmation number
The issue in GetHuman-roharaza's own words
Hi I recently moved into a new place, therefore my address is now different than what I originally had for my testing location. I cannot figure out how to change this on the website. I can only get into confirming my exam. I made a prometric account but it says I have no exam scheduled even though I do have my confirmation email saying I do. I am taking the DAT by the ADA. I want to make sure that when I am at the testing center this issue is fixed so that I can take the exam. Please help me fix updating my personal information.**Thank you!

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Prometric

Customer service issue
Reported by GetHuman-roharaza
Dec 11th, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 617 others
0 customers following this

Timeline

GetHuman-roharaza started working on this issue
Dec 11th, 2019 5:31pm