I lost the paper copy of my CNA license and am hoping to be mailed a new one.

GetHuman638247's customer service issue with Prometric from April 2018

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The issue in GetHuman638247's own words
The problem: I lost the paper copy of my CNA license and am hoping to be mailed a new one.
GetHuman638247 did not yet indicate what Prometric should do to make this right.
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Prometric

Customer service issue
Reported by GetHuman638247
Apr 28th, 2018 - 7 mons ago
I have an issue with Prometric too
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Items needed
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Account email address
Last 4 of Social Security Number
Billing address
Confirmation number
Timeline
GetHuman638247 started working on this issue
Apr 28th 8:07pm