trip ****-***-***-**. I booked this trip for my wife and myself. Most important criteri...

GetHuman-evdrayt's customer service issue with Priceline from February 2019

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The issue in GetHuman-evdrayt's own words
trip ****-***-***-**. I booked this trip for my wife and myself. Most important criteria was a room with a Balcony and King bed at the Omni Royal Orleans hotel. We received confirmation ********** that we had a King bed with a Balcony. I called the hotel to find that Priceline had booked us a queen bed with No Balcony. Balcony rooms are now all booked. The Omni needs to know that I should be booked for the Premier room with Balcony,* king bed. If the room becomes available we could get it. Currently the hote thinks I only paid for the queen room that Priceline incorrectly booked. Very Disappointed, Mr & Mrs. Ray Lockett
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Priceline

Customer service issue
Reported by GetHuman-evdrayt
Feb 17th, 2019 - 8 mons ago
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GetHuman-evdrayt started working on this issue
Feb 17th 7:59pm
GetHuman-evdrayt indicated the issue is not fixed yet.
Feb 17th 7:59pm