I was suppose to be refunded for a trip I did not go on. I was checking the rates. I ca...

GetHuman1159503's customer service issue with Priceline from September 2018

Help with my Priceline issue
Tip from another customer
If you are trying dispute charges that were made against you or trying to a get a refund from Priceline then click here https://priceline.custhelp.com/app/chat/chat_launch_help/.
The issue in GetHuman1159503's own words
I was suppose to be refunded for a trip I did not go on. I was checking the rates. I called Priceline and the hotel itself and said I’d be refunded. The dates were incorrect and the system froze so I rebuffedto half the purchase and it purchased it anyway. I was told it may take up to * business days that was *******. I need my refund now! Trip ***********. I’ve called in to be placed on hold for my entire lunch break and I’ve email and was told it would be resolved.
GetHuman1159503 did not yet indicate what Priceline should do to make this right.
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Priceline

Customer service issue
Reported by GetHuman1159503
Sep 18th, 2018 - 6 mons ago
I have an issue with Priceline too
Fixed
Seen by 1 customer so far
Similar issue to 3333 others
0 customers following this
Items needed
Priceline Trip Number
Billing address
Email address
Phone number
Timeline
GetHuman1159503 started working on this issue
Sep 18th, 2018 4:37pm
GetHuman1159503 indicated the issue is not fixed yet.
Sep 18th, 2018 4:37pm