I booked a reservation online for a hotel. I get there and there are no rooms. I reques...

GetHuman-halobudd's customer service issue with Priceline from May 2018

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The issue in GetHuman-halobudd's own words
I booked a reservation online for a hotel. I get there and there are no rooms. I request a cancellation and they tell me I need to wait for a manager. I call Priceline and they call the hotel and they tell me I need to wait for the manager. They say they will call me back and never do. I’ve called * times within the last week with no resolution. I just want my money back because I didn’t stay there.
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Priceline

Customer service issue
Reported by GetHuman-halobudd
May 21st, 2018 - 6 mons ago
I have an issue with Priceline too
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Seen by 4 customers so far
Similar issue to 69 others
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Timeline
GetHuman-halobudd started working on this issue
May 21st 9:10pm