As a Postmates delivey driver I have tried in vain to report some MERCHANT order issues...

GetHuman-brucehug's customer service issue with Postmates.com from May 2019

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The issue in GetHuman-brucehug's own words
As a Postmates delivey driver I have tried in vain to report some MERCHANT order issues. I called the MERCHANT Support Line. I was told that drivers observations were not valid and that the restrarants themselves would have to contact Postmates. I was also told there was no supervisor to speak to. Here are the ongoing*continuing MERCHANT issues I would like to address.**. Lunch items not available at McDonalds in the morning.**. Burger King breakfast items not available Lunch*Dinner hours.**. Panda Express has Coke products not Pepsi.**. Carl's Jr. in Portland metro area does not have Green Burrito in its locations.**. Broder-Soder in the Beaverton OR area does not axcept any Food Delivery platforms.*Its seems that it would be easier to solve these problems then to TRY to continuously contact customers about tnese and other issues. While I am an independent contractor I also try to be a member of the Postmates Team. With ** years in retail*customer service and * months driving for Postmates I don't consider my observations invalid. I consider the response to this issue TOTALLY invalid however.

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Postmates.com

Customer service issue
Reported by GetHuman-brucehug
May 18th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 40868 others
0 customers following this

Timeline

GetHuman-brucehug started working on this issue
May 18th, 2019 9:03pm
GetHuman-brucehug indicated the issue is not fixed yet.
May 19th, 2019 3:48pm
GetHuman-brucehug indicated the issue is not fixed yet.
May 20th, 2019 3:10am

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