I ordered * items from taco bell. They messed up * of the * items and gave me * items i...
GetHuman-jkeenoy's customer service issue with Postmates.com from March 2019
Help with my Postmates.com issue
First: share to improve GetHuman-jkeenoy's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jkeenoy's next move: try the Postmates.com help center again.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jkeenoy will want to follow the link below to head to their help center. We will check on GetHuman-jkeenoy later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-jkeenoy's own words
I ordered * items from taco bell. They messed up * of the * items and gave me * items i did not order. I thought they just threw in extra food due to the long wait or whatever but no. I checked my account this morning and was charged $**. According to my calculations i have been over charged by at least $**. I have contacted postmates and they gave me a $*.** credit. This does not resolve my issue of being charged for food i did not order. I tried disputing the claim with my bank but the only way they can help me is by canceling my card which would cause me a whole other mess of issues to deal with. I want my money back. All of it. And not a credit for the stupid app that i will never use again. My emails are being ignored now from postmates. This is fraud.
GetHuman-jkeenoy did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-jkeenoy fixed the problem
We are waiting for GetHuman-jkeenoy to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.