I ordered * items from taco bell. They messed up * of the * items and gave me * items i...

GetHuman-jkeenoy's customer service issue with Postmates.com from March 2019

36462 similar
0 following
Help with my Postmates.com issue
First: share to improve GetHuman-jkeenoy's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jkeenoy's next move: try the Postmates.com help center again.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jkeenoy will want to follow the link below to head to their help center. We will check on GetHuman-jkeenoy later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-jkeenoy's own words
I ordered * items from taco bell. They messed up * of the * items and gave me * items i did not order. I thought they just threw in extra food due to the long wait or whatever but no. I checked my account this morning and was charged $**. According to my calculations i have been over charged by at least $**. I have contacted postmates and they gave me a $*.** credit. This does not resolve my issue of being charged for food i did not order. I tried disputing the claim with my bank but the only way they can help me is by canceling my card which would cause me a whole other mess of issues to deal with. I want my money back. All of it. And not a credit for the stupid app that i will never use again. My emails are being ignored now from postmates. This is fraud.
GetHuman-jkeenoy did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-jkeenoy fixed the problem
We are waiting for GetHuman-jkeenoy to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jkeenoy fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jkeenoy
Mar 12th, 2019 - 5 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 2 customers so far
Similar issue to 36462 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on the account
Phone number
Billing address