I ordered * items from taco bell. They messed up * of the * items and gave me * items i...

GetHuman-jkeenoy's customer service issue with Postmates.com from March 2019

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The issue in GetHuman-jkeenoy's own words
I ordered * items from taco bell. They messed up * of the * items and gave me * items i did not order. I thought they just threw in extra food due to the long wait or whatever but no. I checked my account this morning and was charged $**. According to my calculations i have been over charged by at least $**. I have contacted postmates and they gave me a $*.** credit. This does not resolve my issue of being charged for food i did not order. I tried disputing the claim with my bank but the only way they can help me is by canceling my card which would cause me a whole other mess of issues to deal with. I want my money back. All of it. And not a credit for the stupid app that i will never use again. My emails are being ignored now from postmates. This is fraud.
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Postmates.com

Customer service issue
Reported by GetHuman-jkeenoy
Mar 12th, 2019 - 5 mons ago
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