I am very upset! I’ve been sitting at my house waiting on my smoothie for over ** to...

GetHuman1857922's customer service issue with Postmates.com from December 2018

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GetHuman1857922's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1857922 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1857922 can let us know if they help or not.
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The issue in GetHuman1857922's own words
I am very upset! I’ve been sitting at my house waiting on my smoothie for over ** to ** minutes. I got a text message about it arriving and that was about three minutes ago, and then I get a message saying it’s been delivered. The person who is supposed to deliver my stuff and never called me, they never said they were outside. The app did not update ever at all either. I am livid. This is the third or fifth order I have had an issue with. I want my money back I do not want a post mate credit I want it back in my account today! And I want my smoothie is well! This is not fair, and I will be damned if you guys deny me of what I want and what I need. It is not fair! I am very unsatisfied am a bad review is being posted right now! I want my SMOOTHIE && I want WHO was supposed to deliver it, to bring it!! I will NOT reorder and have MORE $ taken from me. This is the last time you guys will ever get over on me. These sorry couriers whonyou have working for you aren’t work a thing as far as I’m concerned. Because this is not the first time. And when you guys feel it’s been too many issues, you then want to deny the customer! That’s not fair at all. So please have that person who is more than likely drinking my **** drink to bring it back! And I want it now as I requested. I will Not let this go!!! Period!

GetHuman1857922 did not yet indicate what Postmates.com should do to make this right.

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Customer service issue
Reported by GetHuman1857922
Dec 29th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 23986 others
0 customers following this


GetHuman1857922 started working on this issue
Dec 29th, 2018 6:54pm

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