My account has an unauthorized pending charge from Postmates’ merchant. The pending cha...

GetHuman1820769's customer service issue with Postmates.com from December 2018

5 views | 23140 similar | 0 following
Help with my Postmates.com issue
GetHuman1820769's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1820769 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1820769 can let us know if they help or not.
The issue in GetHuman1820769's own words
My account has an unauthorized pending charge from Postmates’ merchant. The pending charge is in the amount of $**.** USD. I would like the money refunded to my account. The last authorized charge from FireHouse Subs via Postmates has already posted to my account. Additionally, in the past couple of weeks I’ve reported several complaints regarding incorrect orders and poor service, via the Postmates app. Disappointingly, I have yet to be contacted by anyone from Postmates concerning possible solutions or reimbursement for these grievances. I request that the appropriate offices review my previously reported concerns and contact me regarding possible courses of action. I am a loyal customer and I feel that I use Postmates’ services too frequently to be disregarded in this way. Thank you.

GetHuman1820769 did not yet indicate what Postmates.com should do to make this right.

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Postmates.com

Customer service issue
Reported by GetHuman1820769
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 23140 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
Billing address

Timeline

GetHuman1820769 started working on this issue
Dec 24th, 2018 1:26am
GetHuman1820769 shared this issue with friends on Facebook
Dec 24th, 2018 1:28am