My account has an unauthorized pending charge from Postmates’ merchant. The pending cha...
GetHuman1820769's customer service issue with Postmates.com from December 2018
5 views | 23140 similar | 0 following
Help with my Postmates.com issue
GetHuman1820769's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1820769 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1820769 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
The issue in GetHuman1820769's own words
My account has an unauthorized pending charge from Postmates’ merchant. The pending charge is in the amount of $**.** USD. I would like the money refunded to my account. The last authorized charge from FireHouse Subs via Postmates has already posted to my account. Additionally, in the past couple of weeks I’ve reported several complaints regarding incorrect orders and poor service, via the Postmates app. Disappointingly, I have yet to be contacted by anyone from Postmates concerning possible solutions or reimbursement for these grievances. I request that the appropriate offices review my previously reported concerns and contact me regarding possible courses of action. I am a loyal customer and I feel that I use Postmates’ services too frequently to be disregarded in this way. Thank you.
GetHuman1820769 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman1820769 fixed the problem
We are waiting for GetHuman1820769 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.