Hello. This morning the person delivering my order knocked I didn't hear. She message m...

GetHuman1682868's customer service issue with Postmates.com from December 2018

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The issue in GetHuman1682868's own words
Hello. This morning the person delivering my order knocked I didn't hear. She message me I message back saying I am going out. I go out I see the delivery person in front of me I wave they see me but they back out. I tell them it's me the person you just messaged for postmates. But they ignore me and close the car window and back out the parking. I run after them but they keep ignoring me. I then stop and call them. They hang up on me. I call a second time but they have blocked my number. And then they mark my order as delivered. This is completely unacceptable. I mark the order as not delivered on the app. The app says someone will contact me but no one does and the issue is now marked as resolved. What is this ??? Is this how you treat customers? Complete disrespect.
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Postmates.com

Customer service issue
Reported by GetHuman1682868
Dec 3rd, 2018 - 2 mons ago
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Timeline
GetHuman1682868 started working on this issue
Dec 3rd, 2018 9:22pm