I ordered food from mexicocina today and the order went through but one of your deliver...

GetHuman-dimaryov's customer service issue with Postmates.com from November 2018

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The issue in GetHuman-dimaryov's own words
I ordered food from mexicocina today and the order went through but one of your delivery people stole my food. i was checking to see the estimated delivery time and someone named Jack was supposedly picking up my food. i didnt call them or anything. i exited the app and when i checked again it was a new person named Terance. i called terance and he told me he was already on his way to mexicocina. He then called me again and told me that when he got there the workers there had told him that someone had already came to pick up my food. My food never got here and the first person who went and picked up my food never brought it to me. I was charged on my card and I want a refund. This is ridiculous.
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Customer service issue
Reported by GetHuman-dimaryov
Nov 12th, 2018 - 4 mons ago
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GetHuman-dimaryov started working on this issue
Nov 12th, 2018 12:56am