Was charged over sixty dollars for a large pepp and two liter. Name is dakota neighbors...

GetHuman1538983's customer service issue with Postmates.com from November 2018

2 views | 16474 similar | 0 following
Help with my Postmates.com issue
First: share to improve GetHuman1538983's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1538983's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1538983 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1538983 can let us know if they help or not.
Before contacting them, items GetHuman1538983 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1538983's own words
Was charged over sixty dollars for a large pepp and two liter. Name is dakota neighbors. Used at **pm or so Saturday November **th... I made an order of a large pizza, cancelled this and ordered it again with a two liter then accepted.. after accepting it proceeded to say I only ordered two orders of two liter Pepsi’s... so I cancelled AGAIN and ordered my large pepp pizza and ONE single two liter Pepsi... I made a claim to the refunds as well but I was overcharged for all this when it should have been less than twenty dollars EVEN WITH MY TWO CANCELED (mind you the second was not my fault, the app added in two orders of Pepsi instead of an order of Pepsi and pizza so I had to further cancel)

GetHuman1538983 did not yet indicate what Postmates.com should do to make this right.

How GetHuman1538983 fixed the problem

We are waiting for GetHuman1538983 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1538983 fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman1538983
Nov 11th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 16474 others
0 customers following this

Timeline

GetHuman1538983 started working on this issue
Nov 11th, 2018 5:35am

The Free, Easy Way to Move Services

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies