I ordered little Caesars Pizza on your postmates app, the driver claimed to be at my ad...

GetHuman1533835's customer service issue with Postmates.com from November 2018

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The issue in GetHuman1533835's own words
I ordered little Caesars Pizza on your postmates app, the driver claimed to be at my address but clearly that’s not the case because I never received it. I put the correct address with my apt number so the delivery shouldn’t have been an issue I waited outside my apartment and even tried contacting the driver but was met with a forwarding voicemail and my texts would not go through either. So there was no way for me to try and guide the driver to the right area or to ask where they were. I wish to be reimbursed my money to buy food from somewhere else, cause I see these drivers don’t take their job seriously and don’t care if it’s in the right spot seeing how they never tried contacting me to confirm.

GetHuman1533835 did not yet indicate what Postmates.com should do to make this right.

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Customer service issue
Reported by GetHuman1533835
Nov 10th, 2018 - 4 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 16334 others
0 customers following this


GetHuman1533835 started working on this issue
Nov 10th, 2018 3:05am