I ordered little Caesars Pizza on your postmates app, the driver claimed to be at my ad...
GetHuman1533835's customer service issue with Postmates.com from November 2018
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Help with my Postmates.com issue
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Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1533835 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1533835 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
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Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1533835's own words
I ordered little Caesars Pizza on your postmates app, the driver claimed to be at my address but clearly that’s not the case because I never received it. I put the correct address with my apt number so the delivery shouldn’t have been an issue I waited outside my apartment and even tried contacting the driver but was met with a forwarding voicemail and my texts would not go through either. So there was no way for me to try and guide the driver to the right area or to ask where they were. I wish to be reimbursed my money to buy food from somewhere else, cause I see these drivers don’t take their job seriously and don’t care if it’s in the right spot seeing how they never tried contacting me to confirm.
GetHuman1533835 did not yet indicate what Postmates.com should do to make this right.
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