Hi,**I ordered Wagamama tonight (********) at *:** PM. The Wagamama is located on *rd A...

GetHuman-aaronno's customer service issue with Postmates.com from October 2018

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The issue in GetHuman-aaronno's own words
Hi,**I ordered Wagamama tonight (********) at *:** PM. The Wagamama is located on *rd Avenue and East *th Street. I am located on east **th street and *st Avenue. My estimated time of delivery was ** minutes. I keep checking to see when my delivery will be arriving and the app continues to tell me that my order is being prepared and my estimated time of arrival continues to be pushed later. It has been an hour and counting at this point and my order has not arrived. I want to cancel my order but I do not think it is fair to be charged for cancellation when my order is not coming. Please advise
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Customer service issue
Reported by GetHuman-aaronno
Oct 21st, 2018 - 3 mons ago
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GetHuman-aaronno started working on this issue
Oct 21st, 2018 1:23am