My postmates fleet account has been hacked. A new debit card was added to my account wh...

GetHuman-stheart's customer service issue with Postmates.com from October 2018

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My postmates fleet account has been hacked. A new debit card was added to my account while I was asleep and I received the email. I was wondering why my earnings have yet to appear in my bank account, so I checked my earnings and all of them were marked as instantly deposited with the *.** discounted each time. I only instantly deposited to my account one time and that was with my earnings from my first day. After that I didn’t touch my earnings because Postmates emailed me saying they were being direct deposited. I have since removed the card that was added and changed my password. I did however screenshot the numbers that show up of the card which were ****. I need to this to be looked into ASAP. And I want to know if I will receive my earnings. This is absurd.

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Postmates.com

Customer service issue
Reported by GetHuman-stheart
Oct 17th, 2018 - 4 years ago
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Seen by 15 customers so far
Similar issue to 13236 others
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Items needed
Account holder name
Email address on the account
Phone number
Billing address

Timeline

GetHuman-stheart started working on this issue
Oct 17th, 2018 10:12am
GetHuman-stheart indicated the issue is not fixed yet.
Oct 19th, 2018 3:01am

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