Hey guys! **HELP. It's been over an hour that we've been waiting for our food and the a...
GetHuman-amelissa's customer service issue with Postmates.com from October 2018
5 views | 13097 similar | 0 following
Help with my Postmates.com issue
First: share to improve GetHuman-amelissa's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-amelissa's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-amelissa will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-amelissa can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
Before contacting them, items GetHuman-amelissa may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-amelissa's own words
Hey guys! **HELP. It's been over an hour that we've been waiting for our food and the app shows that it won't be delivered for another ** minutes. An hour and a half to get food is a little ridiculous (especially when we were expecting it within ** minutes). We were trusting Postmates over Grubhub to be our reliable source for decently fresh food, but now we're regretting this decision because cold bbq is not our favorite -- I'm sure you understand. **Our app shows that the order wasn't picked up but I called the restaurant and they said it was picked up over ** mintues ago. We have no way of contacting the driver because it doesn't show a contact number on postmates and we've been waiting for over an hour. **Please help!! We're starving :grimacing:**The restaurant is Arlos in Austin.*Name: Bharath*Email on account: *****@***.com
GetHuman-amelissa did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-amelissa fixed the problem
We are waiting for GetHuman-amelissa to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-amelissa fixes it.
This email address isn't valid
Postmates.com
Customer service issue
Reported by GetHuman-amelissa
Oct 15th, 2018 - 4 years ago
I have an issue with Postmates.com too
Not resolved
Seen by 5 customers so far
Similar issue to 13097 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-amelissa started working on this issue
Oct 15th, 2018 11:44pm
Paying Your Telecom Too Much?
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.