Hey guys! **HELP. It's been over an hour that we've been waiting for our food and the a...

GetHuman-amelissa's customer service issue with Postmates.com from October 2018

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The issue in GetHuman-amelissa's own words
Hey guys! **HELP. It's been over an hour that we've been waiting for our food and the app shows that it won't be delivered for another ** minutes. An hour and a half to get food is a little ridiculous (especially when we were expecting it within ** minutes). We were trusting Postmates over Grubhub to be our reliable source for decently fresh food, but now we're regretting this decision because cold bbq is not our favorite -- I'm sure you understand. **Our app shows that the order wasn't picked up but I called the restaurant and they said it was picked up over ** mintues ago. We have no way of contacting the driver because it doesn't show a contact number on postmates and we've been waiting for over an hour. **Please help!! We're starving :grimacing:**The restaurant is Arlos in Austin.*Name: Bharath*Email on account: *****@***.com

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Customer service issue
Reported by GetHuman-amelissa
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 13097 others
0 customers following this


GetHuman-amelissa started working on this issue
Oct 15th, 2018 11:44pm

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