My name is julie So and I’m a postmates delivery driver. This evening ******* at around...
GetHuman1029793's customer service issue with Postmates.com from August 2018
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My name is julie So and I’m a postmates delivery driver. This evening ******* at around *:**pm* I was on my way to deliver an order to a customer. I followed the GPS and it lead me to the wrong location. So I called the customer and he provided me directions to his apartment. The app kept saying “deliver to customer” but I ignored it bc I was going the right way with the directions provided by the customer. I arrived at the customer’s place and delivered his food. When I tried to mark it delivered* the app said I had to be at the location. But I was at the right location. The GPS had the wrong one and wouldn’t let me mark it delivered unless I drove back to the wrong destination. I went on the support tab and was looking for a rememdy and because I was frustrated* i accidentally marked it as undelivered. But.... I delivered it and would like to be compensated for it. It is not in my deliveries tab so I’m hoping that you guys fix this and I get compensated for this delivery.
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