My name is julie So and I’m a postmates delivery driver. This evening ******* at around...

GetHuman1029793's customer service issue with Postmates.com from August 2018

10 views
 | 
8071 similar
 | 
0 following
Help with my Postmates.com issue
How did GetHuman1029793 do it?
Waiting to hear how GetHuman1029793 fixed the problem to share with other customers.
The issue in GetHuman1029793's own words
My name is julie So and I’m a postmates delivery driver. This evening ******* at around *:**pm* I was on my way to deliver an order to a customer. I followed the GPS and it lead me to the wrong location. So I called the customer and he provided me directions to his apartment. The app kept saying “deliver to customer” but I ignored it bc I was going the right way with the directions provided by the customer. I arrived at the customer’s place and delivered his food. When I tried to mark it delivered* the app said I had to be at the location. But I was at the right location. The GPS had the wrong one and wouldn’t let me mark it delivered unless I drove back to the wrong destination. I went on the support tab and was looking for a rememdy and because I was frustrated* i accidentally marked it as undelivered. But.... I delivered it and would like to be compensated for it. It is not in my deliveries tab so I’m hoping that you guys fix this and I get compensated for this delivery.
GetHuman1029793 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman1029793 fixed the problem
We are waiting for GetHuman1029793 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Postmates.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1029793 fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman1029793
Aug 24th, 2018 - 4 mons ago
I have an issue with Postmates.com too
Fixed
Seen by 10 customers so far
Similar issue to 8071 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman1029793 started working on this issue
Aug 24th 12:18am
GetHuman1029793 confirmed the issue is fixed. Hooray!
Aug 27th 1:52am
GetHuman1029793 confirmed the issue is fixed. Hooray!
Aug 27th 4:34pm