My order was delivered incorrectly. The Postmates app has a defect and not calculating...

GetHuman-divaeun's customer service issue with Postmates.com from August 2018

Help with my Postmates.com issue
The issue in GetHuman-divaeun's own words
My order was delivered incorrectly. The Postmates app has a defect and not calculating the total correctly. **I didn’t realize as a customer I order through the postmates app but a person at postmates calls in the order??????????**I have photos of everything. *This is not the first time there were other times when something was correct but I let it go. This time I’m very frustrated because I only received * pieces of sushi and still had delivery fee and I added tip - because the post mates app doesn’t let you bypass the tip part until you select something. By that time the customer won’t even know they’re order is incorrect. **There’s so many things wrong with this order. **You need to fix your app because there’s a major defect as a “commerce” app. You’re dealing with customers money and this is wrong.
GetHuman-divaeun did not yet indicate what Postmates.com should do to make this right.
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Postmates.com

Customer service issue
Reported by GetHuman-divaeun
Aug 12th, 2018 - 7 mons ago
I have an issue with Postmates.com too
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Seen by 5 customers so far
Similar issue to 6803 others
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Timeline
GetHuman-divaeun started working on this issue
Aug 12th, 2018 12:31am
GetHuman-divaeun indicated the issue is not fixed yet.
Aug 12th, 2018 1:52am
GetHuman-divaeun indicated the issue is not fixed yet.
Aug 12th, 2018 1:53am