Purchased and was charged on ****** a total of $**.** for "Postmates Unlimited." The pu...

GetHuman-raspy's customer service issue with Postmates.com from August 2018

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The issue in GetHuman-raspy's own words
Purchased and was charged on ****** a total of $**.** for "Postmates Unlimited." The purpose of me agreeing to try*buy "Postmates Unlimited*" was so that all of my FEES are waived ($*.**) for one year. Unfortunately, you charged me a $*.** SERVICE FEE & a $*.** DELIVERY FEE on my the last order I purchased "Your Pie" on ******. I ordered a $*.** pizza using my attached Visa card number ending in ****, however* Postmates charges*fees breakdown was as follows: *Subtotal * Tax * *.** * *Service Fee * $*.*** *Delivery Fee * $*.** - Then my TIP * $*.**....Totaling $**.** ??!! Needless to say* I was not pleased with being charged when I've paid you in advance $**.** to avoid these fees. Please make the necessary adjustment to my account so that I get my fee charges refunded & you have my Postmates account settings adjust to NOT charge me fees for a year. If I misread some sort of fine print with member agreement - Please excuse me & cancel my "Postmates Unlimited" Account and refund all my money due onto my Visa. Thank you so much. *V*r,*Kimberly A Smith****-***-******** E Indian Drive *Midwest City, OK *****
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Postmates.com

Customer service issue
Reported by GetHuman-raspy
Aug 9th, 2018 - a yr ago
I have an issue with Postmates.com too
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Seen by 11 customers so far
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Timeline
GetHuman-raspy started working on this issue
Aug 9th, 2018 11:08pm
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Aug 9th, 2018 11:09pm