We already have had our family car insurancec policy cancelled by geico. We desperately need postmates to send a letter on letterhead

GetHuman-doctorli's customer service issue with Postmates.com from July 2018

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Help with my Postmates.com issue
GetHuman-doctorli's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-doctorli will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-doctorli can let us know if they help or not.
The issue in GetHuman-doctorli's own words
Reach postmates before July * ... my daughter genna bloombecker was an employee for your company, postmates, when her car was totaled in a parking lot june **. she was *% at fault, according to our geico insurance. your company spreadsheet that you forwarded to genna a couple of weeks ago isn't sufficient for geico to continue our family policy. it was just a spreadsheet, and geico needs an individual letter on your letterhead. saying that she has quit her employment with you, as of june **, ****. this is a crucial matter, and i need this letterhead email sent to my email address by tomorrow. *****@***.com. also please send your letter to genna directly, *****@***.com. i will take legal action against your company if necessary. your spreadsheet only shows when she has been working for you, not an end date of her employment. she will never work for you again. thank you for your immediate emergency level of attention to this hellish mess. - dr. linda bloombecker, lmft
Our * family cars have no insurance now!! And because postmates has no phone numbers
Emailing this postmates letter to *****@***.com immediately!
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Postmates.com

Genna bloombecker needs a letter stating that her account with postmates was deactivated. Or she can't get a new individual car insurance policy.
Customer service issue
Reported by GetHuman-doctorli
Jul 7th, 2018 - 4 years ago
Fixed
Seen by 11 customers so far
Similar issue to 3759 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
Billing address

Timeline

GetHuman-doctorli started working on this issue
Jul 7th, 2018 12:41am
GetHuman-doctorli indicated the issue is not fixed yet.
Jul 7th, 2018 5:22am
GetHuman-doctorli indicated the issue is not fixed yet.
Jul 7th, 2018 5:24am
GetHuman-doctorli indicated the issue is not fixed yet.
Jul 7th, 2018 5:43pm
GetHuman-doctorli indicated the issue is not fixed yet.
Jul 8th, 2018 6:43pm
GetHuman-doctorli indicated the issue is not fixed yet.
Jul 10th, 2018 4:37pm
GetHuman-doctorli indicated the issue is not fixed yet.
Jul 10th, 2018 4:40pm
GetHuman-doctorli indicated the issue is not fixed yet.
Jul 10th, 2018 4:44pm
GetHuman-doctorli indicated the issue is not fixed yet.
Jul 10th, 2018 6:30pm