Vastly overcharged!

GetHuman-laniclar's customer service issue with Postmates.com from June 2018

9 views | 3185 similar | 0 following
Help with my Postmates.com issue
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Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-laniclar will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-laniclar can let us know if they help or not.
The issue in GetHuman-laniclar's own words
I need to be reimbursed for this overcharge. ... I was charged $**.** by postmates for food I ordered delivered to my house last week from Silk Road in New Orleans, LA. On Friday, June ** I ordered:** order of samosas- $*.**,** order roast chicken breast-$**,** order Indian red curry- $**, and * order butter chicken. My husband was dissatisfied with the butter chicken (no tomato base used, boiled chicken used, not at all "butter chicken") and returned it to the restaurant immediately. Silk Road agreed to subtract this from the total. The meal total should have been $**.** with an additional charge for delivery. It doesn't seem possible that the delivery charge was $** (?!). Please let me know what the actual cost should have been and reimburse my account. Thank you! Susan Leilani (Lani) Clark. ***-***-****
Please reimburse my account
This is the first (and possibly last if this doesn't get resolved) time I have used Postmates
No
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Postmates.com

Postmates food delivery
Customer service issue
Reported by GetHuman-laniclar
Jun 28th, 2018 - 5 years ago
Fixed
Seen by 9 customers so far
Similar issue to 3185 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
Billing address

Timeline

GetHuman-laniclar started working on this issue
Jun 28th, 2018 3:11pm
GetHuman-laniclar indicated the issue is not fixed yet.
Jul 1st, 2018 4:10am
GetHuman-laniclar indicated the issue is not fixed yet.
Jul 1st, 2018 9:31pm
GetHuman-laniclar indicated the issue is not fixed yet.
Jul 2nd, 2018 3:10pm
GetHuman-laniclar indicated the issue is not fixed yet.
Jul 2nd, 2018 3:19pm