Refund

GetHuman-cutierm's customer service issue with Postmates.com from May 2018

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Help with my Postmates.com issue
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GetHuman-cutierm's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cutierm will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-cutierm can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
Before contacting them, items GetHuman-cutierm may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-cutierm's own words
Order food ... My account is under my alternate email *****@***.com but att is not working currently. I ordered food from postmates $**.** then it was redeposited then taken day later my account was negative and got charged * NSF fees. I had to cover that amount myself for your delayed withdraw. I will like to be reimbursed for my NSF bank fees because of your withdraw and maybe credit to my next order which is always very often with you guys at postmates.
Didn’t know it would take money put it back and take it again for whatever reason.
Refund and covering the NSF fees from my account hitting negative for the first time ever.
I’ve been a customer for years and this has never happened now all of a sudden it did.
Contacting them before with email.
I have an issue with Postmates.com too
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Postmates.com

Delivery
Customer service issue
Reported by GetHuman-cutierm
May 29th, 2018 - 2y ago
I have an issue with Postmates.com too
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Seen by 10 customers so far
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Timeline
GetHuman-cutierm started working on this issue
May 29th, 2018 4:52pm