First I've called my bank also attorney because I tried reaching you guys live chat but...

GetHuman-ddebrora's refund request issue with Postmates.com from April 2018

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Account holder name, Email address on the account, Phone number, and Billing address
GetHuman-ddebrora's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ddebrora will want to follow the link below to head to their help center. We will check on GetHuman-ddebrora later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-ddebrora's own words:
First I've called my bank also attorney because I tried reaching you guys live chat but no phone number they told me try once more this my last attempt I've speant. Hours on this already!! Yesterday I ordered one order for angry crab ordered an order of crab legs and got a GROSS DISSCISTING NASTY SMELLING DIRTY ROTTEN CRAB THE MOST NASTIEST THING THAT HAS EVER HAPPENED TO ME I CALLED THE RESTRAUNT THE ON DUTY MANAGER AT ANGRY CRAB WAS COMPLETELY RUDE N MEAN HE STATED THEY NEVER USED POSTMATESin IN HIS CAREER OF BEING WITH ANGRY CRAB N THAT HE*NEVER SOLD DUNGENOUSE CRAB LEGS WICH IS A LIE MY HUSBAND N I ATE THERE FOR OUR ANNIVERSARY A YEAR N HALF AGO HE SAID HE WOULDN'T REFUND ME I ACTUALLY ASKED FOR the right order to be replaced first n he said no I'm so grossed out now on their customer service then having this gross thing stuck in my home I want to SUE BOTH OF YOU GUYS now then their manager argued and told me I ordered an actual crab itself for ** minutes I ABSOLUTELY WANT MY MONEY BACK ***. ** DPNT NO HOW THE HECK MY CHARGE IS THAT I DIDN'T GET WHAT I ORDERED AT ALL AND WANT MY REFUND IMMEDIATELY OR MY BANK WILL REFUND ME AND I WILL SUE U BOTH!!* my email *****@***.com ********** debrorah teyrek
I trust that Postmates.com will make this right and come up with a resolution that is fair.
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Postmates.com

refund request issue
Reported by GetHuman-ddebrora
Apr 27th, 2018 - 3 mons ago
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GetHuman-ddebrora started working on this issue
Apr 27th 9:52pm