I recently got back into this game after not playing for * years. Today was my first co...
GetHuman1385744's customer service issue with Pokemon GO from October 2018
Help with my Pokemon GO issue
First: share to improve GetHuman1385744's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1385744's next move: go to the Pokemon GO help center.
Pokemon GO doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1385744 will want to follow the link below to head to their help center. We will check on GetHuman1385744 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1385744 may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
The issue in GetHuman1385744's own words
I recently got back into this game after not playing for * years. Today was my first community day so when it said the event ended at **pm i thought it meant midnight and not midday... i spent the morning collecting Beldium and when i evolved my highest beldium to a metagross it did not get the move meteor mash. When i tried to find out why i discovered that the event ended at midday not midnight so i missed the opportunity to get the special move "Meteor Mash". Under this exceptional circumstances could Pokemon go please give my metagross the move "Meteor Mash"* in good faith as i spent many hours desperately trying to get this special move, only to have missed out.**Kind regards*SteeleFury
GetHuman1385744 did not yet indicate what Pokemon GO should do to make this right.
I have an issue with Pokemon GO too
How GetHuman1385744 fixed the problem
We are waiting for GetHuman1385744 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.