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Pogo - EA Games Customer FAQ

Top Answers & How-to Guides

How do I Contact Pogo - EA Games Customer Service?

The question we are asked most often is about how to talk to Pogo - EA Games customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Edit My Credit Card Information on File with Pogo?

As a Pogo subscriber, you want access to your account at all times. Keeping your credit card information up to date is essential in...

How Can I Delete My Pogo Account?

This article discusses how to delete a Pogo account. It explains the different steps needed for deleting a paid subscription which...
Ask any question you have about Pogo - EA Games customer service, get an answer now.

Recent Pogo - EA Games Customer Questions

I need to change e-mail so I can access my Pogo account

To change the email associated with your Pogo account, log into your account and navigate to the account settings. There you should find an option to update your email address. Follow the prompts to enter your new email address and confirm the change. Make sure to check your new email for any confirmation messages to finalize the update.
Asked Mar 13, 2025 7:00 PM

I want to cancel my pogo but forgot my password

To cancel your Pogo account, you will need to reset your password if you've forgotten it. Use the password recovery option on the login page to receive instructions for resetting your password. Once you have access to your account, you can proceed with the cancellation process.
Asked Jan 18, 2025 4:18 PM

I have been trying to pay my mothly bill for two weeks how do I do that

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jan 7, 2025 10:54 PM

I do not want to give my debit card information to receive help getting my Club Pogo account reinstated. I still have 3moths of subscribtion paid for . my case number is1974415698 .

We understand your concern regarding sharing debit card information. We recommend checking the link on this page for the most up-to-date contact information related to your account reinstatement and subscription inquiries. Your case number can be helpful when you reach out for assistance.
Asked Jan 7, 2025 9:23 PM

cannot play mahjong garden for over a month because it won't load up to 100%.it goes to 12% only and then it stops

If Mahjong Garden is not loading past 12%, it could be due to various reasons such as browser compatibility, cache issues, or network problems. We recommend clearing your browser's cache and cookies, ensuring you have the latest version of your browser, and checking your internet connection. If the issue persists, trying a different browser or device may help.
Asked Dec 4, 2024 6:23 PM

Help me with my Pogo - EA Games customer service issue

Account Management

How Do I Edit My Credit Card Information on File with Pogo?

As a Pogo subscriber, you want access to your account at all times. Keeping your credit card information up to date is essential in...

How Can I Delete My Pogo Account?

This article discusses how to delete a Pogo account. It explains the different steps needed for deleting a paid subscription which...

How do I recover my password and screen name on Pogo?

If you need to reset your password, or if you need to change your screen name on Pogo (EA Games) we looked up all the best ways to...

How Do I Get Pogo to Refund a Charge?

Refunds can be tricky and you want to avoid them turning into a frustrating experience. That's why we figured out the easiest way to...

Can I transfer my Pogo account to a different email address?

Yes, it is possible to transfer your Pogo account to a different email address. To do this, you need to contact Pogo customer support...

Can I change my Pogo account settings and preferences?

Yes, you can easily change your Pogo account settings and preferences. To do so, log in to your Pogo account and click on the "My Account"...

Mobile Devices

Can I play Pogo games on my mobile device?

Yes, you can play Pogo games on your mobile device. Pogo offers a mobile app that allows you to access and enjoy a wide variety of...

Virtual Currency

What are Pogo Gems and how can I use them?

Pogo Gems are a virtual currency used on Pogo, an online gaming platform developed by EA Games. They can be purchased with real money...

What are Pogo tokens and how can I earn them?

Pogo tokens are virtual currency used on Pogo, a gaming platform by EA Games. They can be earned by participating in various activities...

Age Restrictions

Are there any age restrictions for playing Pogo games?

Yes, there are age restrictions for playing Pogo games. To comply with legal requirements and ensure a safe gaming environment, players...

System Requirements

Are there any system requirements for playing Pogo games?

Yes, there are system requirements for playing Pogo games. To enjoy an optimal gaming experience, it is recommended to have a computer...
We look to the Pogo - EA Games issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Pogo - EA Games issues reported to GetHuman
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