BabyHeavenAngels, Your Club Pogo monthly subscription receipt* *Fri, Jan...

GetHuman2081161's customer service issue with Pogo - EA Games from January 2019

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The issue in GetHuman2081161's own words
BabyHeavenAngels, Your Club Pogo monthly subscription receipt* *Fri, Jan **, **** *:** am*EA * Club Pogo (*****@***.com)*To:you Details**Web Version*** Club Pogo***Pogo* *Sign up to receive email*updates and special offers*Pogo** *Dear BabyHeavenAngels,**Thanks for being a valued member of Club Pogo! We have activated or renewed your monthly subscription to Club Pogo on Jan-**-****. *** Congratulations! You have also been awarded your Renewal Reward of:*** Pogo Gems**Gems Gems Gems **Use your Pogo Gems to shop for new Mini items, Badges or send a Pogo Gift Expression to your friends. Your subscription details are outlined below.**Subscription Details**User Name: BabyHeavenAngels **Credit Card Ending In: **** **Monthly Club Pogo Subscription: *.** USD **Sales Tax (if applicable): *.** USD **Total: *.** USD **This charge will appear as "cs.pogo.com Pogo Games" on your credit*debit card statement or it might include "EA.com", depending on your bank.**Just a friendly reminder: Your monthly subscription is set to renew next on Feb-**-**** . Don't forget, you'll also receive your next Renewal Reward of * Pogo Gems* when you renew with us on this date! **If you have any questions about your account, please don't hesitate to contact our Customer Support team by clicking here or going to http:**help.pogo.com. **Click here to return to Club Pogo and continue to enjoy games with no ad interruptions, exclusive member discounts, exclusive game content and more! ***Sincerely,*The Club Pogo Team* **Club Pogo**Facebook*Club Pogo* * ** * Pogo Gems offer applies to subscribers on an automatically renewing monthly subscription occurring after July **, **** with a valid credit card or occurring after December **, **** a valid PayPal account enrolled in the Automatic Payment Service for Pogo. This promotion can be discontinued with ** days' notice posted in the FAQs . The * Pogo Gems will be credited to your Pogo account after your account first auto-renews, or approximately one month from the date that you sign up for your monthly subscription. After the renewal is verified, it may take *-* days for the reward to appear in your account. Limit one offer per account. This offer may not be substituted, exchanged, sold or redeemed for cash or other goods or services. Void where prohibited, taxed or restricted by law. **For those making a subscription purchase today, by making your purchase today via credit * debit card or by clicking "PAY WITH PAYPAL" to proceed to PayPal and accept the Automatic Payments service for Pogo via PayPal, you authorize EA to retain your credit * debit card or PayPal account information and automatically charge the then-current renewal subscription fee (plus applicable taxes or inclusive of applicable taxes based on billing address) to your credit card, debit card, or PayPal account without any additional action by you prior to the expiration of your product subscription. For those renewing your subscription, by doing so, you authorize EA to continue automatically charging the then-current renewal subscription fee (plus any applicable taxes) to your credit card, debit card or PayPal account without any additional action by you prior to the expiration of your subscription. For both, your subscription will continue to automatically renew until canceled. You may cancel the automatic renewal service or your subscription at any time by signing into the My Account section of your Pogo account, going to "Billing and Subscription" and clicking "Cancel your subscription". You may modify your credit * debit card or PayPal account information at any time by visiting My Account. ** *Add *****@***.com to your address book! **Please do not reply to this email. If you need to contact Pogo, please visit our support site located at http:**help.pogo.com.**PRIVACY & COOKIE POLICY: Our Certified Online Privacy & Cookie Policy gives you confidence whenever you play Pogo games. To view our complete Privacy & Cookie Policy, go to Privacy & Cookie Policy or write to: Privacy Policy Administrator, Electronic Arts Inc., *** Redwood Shores Parkway, Redwood City, CA *****. **Privacy & Cookie Policy * Legal * User Agreement* * **** **** Electronic Arts Inc. All rights reserved. All trademarks are the property of their respective owners.* *****I would like my account back an be able to play on it again **my email is the same ******@***.com*****-***-******Angie McKnight **my game name was **BabyHeavenAngels

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Pogo - EA Games

Customer service issue
Reported by GetHuman2081161
Jan 31st, 2019 - 2 years ago
Not resolved
Seen by 31 customers so far
Similar issue to 3155 others
0 customers following this
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address

Timeline

GetHuman2081161 started working on this issue
Jan 31st, 2019 7:29am

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