Did not order this package or whatever will not pay almost **.** month for service I di...

GetHuman-dfm's customer service issue with Pogo - EA Games from June 2018

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Help with my Pogo - EA Games issue
Before contacting them, items GetHuman-dfm may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
GetHuman-dfm's next move: go to the Pogo - EA Games help center.
Pogo - EA Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dfm will want to follow the link below to head to their help center. We will check on GetHuman-dfm later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-dfm's own words:
Did not order this package or whatever will not pay almost **.** month for service I did not order or under stand what it was. I do play * or * p*g* games the easy ones since I am ** years a old do not need you Hugh package. I did have bank put a stop on this yesterday. Dorothy m foster
I trust that Pogo - EA Games will make this right and come up with a resolution that is fair.
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Pogo - EA Games

Customer service issue
Reported by GetHuman-dfm
Jun 6th, 2018 - 18d ago
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GetHuman-dfm started working on this issue
Jun 6th 4:07pm