Bought a Phillips LFH******B pocket memo *** for my supervisor in July but was not used...

GetHuman-kebaum's customer service issue with Plexsupply.com from October 2018

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The issue in GetHuman-kebaum's own words
Bought a Phillips LFH******B pocket memo *** for my supervisor in July but was not used until September and not used again until now and now the machine is having an issue with recording in mini cassettes, just a whining is left on the tape. This was purchased new for $***.** through Amazon for the University of Louisville Oral Pathology Dept. How can we get this replaced? We have had to order another machine through Amazon for this!
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Plexsupply.com

Customer service issue
Reported by GetHuman-kebaum
Oct 10th, 2018 - a mon ago
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GetHuman-kebaum started working on this issue
Oct 10th 3:25pm