What is your return policy?

Our return policy at Plexsupply.com is designed to ensure customer satisfaction and provide a hassle-free experience. We accept returns of unopened and undamaged products within 30 days of purchase, accompanied by the original receipt or proof of purchase. To initiate a return, customers can contact our dedicated customer service team or use our online return request form. Returns for refund are subject to a 15% restocking fee, while returns for exchange or store credit are exempt from this fee. For damaged or defective items, we offer a full refund or replacement without any additional cost. It is essential to reach out to our customer service team promptly to report any issues or return requests. Please visit our Returns Policy page for detailed instructions and specific guidelines. At Plexsupply.com, we strive to ensure customer satisfaction and stand behind the quality of our products.