In answer to your question did I fix the problem the problem no is not mine it’s yours...

GetHuman2946472's customer service issue with Plentyoffish from May 2019

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The issue in GetHuman2946472's own words
In answer to your question did I fix the problem the problem no is not mine it’s yours, you send me a confirmation email when I go to login to my POF profile my words are correct the password is correct and yet you tell me the password or your name is wrong you don’t say which one I go and ask for a reset of the password you can send me confirmation but you can’t send me a reset passcode to the exact email you sent the confirmation to, you offering help me fix what is not my problem you sent me to webpages and websites that are asking for personal information access to my email accounts and passwords for them that’s where you sent me to fix your problem, as I said before I could not have made a mistake with the password that I had chosen for the POF profile, nor could I have made a mistake with the profile name, after reading your help page I find that you’r asking for people to turn off everything that would block someone from hacking a computer, Why don’t you understand with the amount of technology people’s ability to write programs for computers that everybody is reluctant to allow someone to download PDF files into their computer You want cookies to be installed along with installing cookies viruses also could be installed, and yet you can’t see that people are reluctant to do that so you block them from POF if they don’t. You send me an email when you have figured out how I’m to access the POF Profile using the password I already gave, Or send me an email with the reset code so I can choose and even easier password so that you won’t have to say it’s not correct again not that it was the first time. For now I’m giving up on POF I’m going to look at other dating sites. Don’t ask me to sign up using Facebook Twitter Instagram You wanna know who I am you find me on Facebook Twitter and Instagram, giving you access is more information then you have a right to.

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Customer service issue
Reported by GetHuman2946472
May 18th, 2019 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 50176 others
0 customers following this


GetHuman2946472 started working on this issue
May 18th, 2019 8:32pm
GetHuman2946472 indicated the issue is not fixed yet.
May 18th, 2019 8:32pm
GetHuman2946472 indicated the issue is not fixed yet.
May 19th, 2019 2:41am