I got these emails * days I did not change anything on my POF account I was out of town...

GetHuman-deebowbi's customer service issue with Plentyoffish from August 2018

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The issue in GetHuman-deebowbi's own words
I got these emails * days I did not change anything on my POF account I was out of town. Someone HACKED my account so now I can't make any changes or get in. Can you help me???????***Dear Deeeebow,**Your email was changed on your POF account at *:**:** PM on Tuesday, August **, **** (Pacific Standard Time).**Your password was changed on your POF account at *:**:** PM on Tuesday, August **, **** (Pacific Standard Time). **If this change was made by you, please disregard this message.**If you did not request this change, please immediately log into your account and change your password. You can do so here: change password.**If you cannot login to POF and suspect your account was compromised, please reply to this email so that our customer service team can assist you, and close the account if needed.**Thank you for your attention.**If you do not wish to be notified by email, please unsubscribe here:*Plentyoffish Media Inc. ****-*** West Hastings St., PMB ***, Vancouver, BC V*C*A************
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Plentyoffish

Customer service issue
Reported by GetHuman-deebowbi
Aug 17th, 2018 - a yr ago
I have an issue with Plentyoffish too
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Items needed
Email address on the account
username on the account
Name on the account
Timeline
GetHuman-deebowbi started working on this issue
Aug 17th, 2018 2:48am