Hello. For a number of reasons, I want to CXL my membership!!! And, receive a FULL REFU...

GetHuman842240's customer service issue with Plentyoffish from July 2018

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The issue in GetHuman842240's own words
Hello. For a number of reasons, I want to CXL my membership!!! And, receive a FULL REFUND of all money paid in the last ** goes. **. Already CXL’d via Apple I-Tunes over weekend, as I did not authorize “AUTO RENEW”. I was given confirmation that this will be done ASAP. **. Also, Following this request from APPLE -I TUNES, I couldn’t understand WHY POF was asking me to pay more $ - an upgrade-???? - so that I could read a message?!?! I did what was asked, give CC *, and I should not have!! *I’ve been a loyal customer for a long time, and this online set is “getting me no where” and is constantly demanding “more money -for upgrade ??? To read messages I should be able to read with original membership.**Point in fact, I WOULD LIKE A FULL REFUND OD “upgrade fee I added yesterday -and should NOT HAVE... based on earlier request tibI-Tunes to CXL. **I know this communication may not be clear... as I reread myself. VERY SIMPLY, please CXL MY MEMBERSHIP AND REFUND RECENT ADDED FEE -I SHOULD HAVE PAID! *I own ‘my mistake,’ and I will will take a different approach -as this is not working for me. *VERY SIMPLY, PLEASE CXL MY MEMBERSHIP AND REFUND YESTERDAY’s FEE, in “good faith” as I will no longer use this service. It doesn’t work for me. And, for all it’s worth, I am not not employed b*c of an illness that prohibits me from working at this time. Money is tight, and -again -kindly refund yesterday’s charge as I had already cxl’d my account through Apple. *Thanks, in advance, for the courtesy request of a refund, and may we both move forward... *Should you have questions, or need clarification, please feel free to call me. Once again, from Simone that has given your service an opportunity -and have not received services as anticipated, please refund yesterday’s charge. THX for your understanding... and the requested win-win outcome. *Sincerely, *ROBERT LEONIDOV**PLEASE REPLY VIA TEXT*E-MAIL THAT THIS HAS BEEN DONE. Thank You.

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Plentyoffish

Customer service issue
Reported by GetHuman842240
Jul 2nd, 2018 - 5 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 3511 others
0 customers following this

Timeline

GetHuman842240 started working on this issue
Jul 2nd, 2018 4:25pm

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