my account is not accepting my p***word. i have tried numerous times to reset my p***wo...

GetHuman-rockmx's customer service issue with Plentyoffish from June 2018

Help with my Plentyoffish issue
my account is not accepting my p***word. i have tried numerous times to reset my p***word but i never receive the reset email. i have checked spam and unblocked my junk mail is there another way to reset my account?
I trust that Plentyoffish will make this right and come up with a resolution that is fair.
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Plentyoffish

Customer service issue
Reported by GetHuman-rockmx
Jun 25th, 2018 - 2 mons ago
I have an issue with Plentyoffish too
Fixed
Seen by 9 customers so far
Similar issue to 3024 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account
Timeline
GetHuman-rockmx started working on this issue
Jun 25th 6:48pm
GetHuman-rockmx indicated the issue is not fixed yet.
Jun 26th 2:01pm
GetHuman-rockmx indicated the issue is not fixed yet.
Jun 27th 4:36pm
GetHuman-rockmx indicated the issue is not fixed yet.
Jun 27th 4:41pm
GetHuman-rockmx indicated the issue is not fixed yet.
Jun 28th 9:24pm