My sons account was hacked and someone made charges on my credit card that was saved on...

GetHuman-noddyshe's Banned Account issue with Playstation from March 2021

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-noddyshe's own words
My sons account was hacked and someone made charges on my credit card that was saved on the account. When I disputed the charges on the credit card, the charge backs caused playstation to ban his account. This was a huge blow in the middle of the pandemic. I would like his account unbanned as he had many games on it that are lost now. If I had known this would happen I would have absorbed the cost of my credit card. Losing the PlayStation account has been a huge loss. Can we have it back? I will pay for the charge backs if I can have the account back. He is ** years old and is devastated.

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Playstation

Banned Account issue
Reported by GetHuman-noddyshe
Mar 16th, 2021 - 5 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 43021 others
0 customers following this

Timeline

GetHuman-noddyshe started working on this issue
Mar 16th 4:50am