Just as a general advisory, this is generally true across the entire internet. If you d...

GetHuman5742029's customer service issue with Playstation from February 2021

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman5742029's own words
Just as a general advisory, this is generally true across the entire internet. If you do a chargeback through your credit card, you are sending the message that it was an unauthorized transaction. The company that receives this notice will, in virtually all cases, ban the account. One of the reasons they do this is that a chargeback usually comes with a fine (when I was dealing with online transactions, our fee was somewhere around $** per chargeback). Another reason they do it is because they have to assume the credit card is stolen, and they don't want any further chargebacks or fraudulent transactions.

GetHuman5742029 did not yet indicate what Playstation should do to make this right.

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Playstation

Customer service issue
Reported by GetHuman5742029
Feb 11th, 2021 - 6 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 42193 others
0 customers following this

Timeline

GetHuman5742029 started working on this issue
Feb 11th 1:27am