* Steps Verification Problem it can't send me the code because my Phone Number was disabled

GetHuman5687546's Account Access issue with Playstation from January 2021

Help with my Playstation issue
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Before contacting them, items GetHuman5687546 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5687546's own words
The problem: * Steps Verification Problem it can't send me the code because my Phone Number was disabled

GetHuman5687546 did not yet indicate what Playstation should do to make this right.

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Playstation

Account Access issue
Reported by GetHuman5687546
Jan 25th, 2021 - a month ago
Not resolved
Seen by 2 customers so far
Similar issue to 41492 others
0 customers following this

Timeline

GetHuman5687546 started working on this issue
Jan 25th 1:08am