I had an unexpected renewal of Playstation Plus on my credit card, I did a chargeback a...
GetHuman2103202's Banned Account issue with Playstation from October 2020
Help with my Playstation issue
First: share to improve GetHuman2103202's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2103202 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman2103202's own words
I had an unexpected renewal of Playstation Plus on my credit card, I did a chargeback and then my account got banned. Several months later, I get an email saying my subscription of Playstation Plus will renew. I try to cancel it, but my account is banned. I try to figure out how to gain access to my account. I received an email saying I have an unpaid debt of $**.**, and that I need to pay it before gaining access to my account. From this position, it seems I have no choice, but to give up the big bucks to Sony. Well, I try to get in contact with playstations customer support, but they seem to not have any agents taking calls or anyone doing live chats. I'd like to cancel Playstation Plus, without having to pay the "debt" that I "owe".
GetHuman2103202 did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman2103202 fixed the problem
We are waiting for GetHuman2103202 to fix the problem and share the solution with the rest of us customers.
Please help with my Playstation issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Playstation customer problems.
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Playstation
Banned Account issue
Reported by GetHuman2103202
Oct 25th, 2020 - 4 months ago
I have an issue with Playstation too
Not resolved
Seen by 1 customer so far
Similar issue to 39055 others
0 customers following this
Timeline
GetHuman2103202 started working on this issue
Oct 25th, 2020 3:12am
Paying Too Much for TV?
Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.
Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies