I had an unexpected renewal of Playstation Plus on my credit card, I did a chargeback a...

GetHuman2103202's Banned Account issue with Playstation from October 2020

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman2103202's own words
I had an unexpected renewal of Playstation Plus on my credit card, I did a chargeback and then my account got banned. Several months later, I get an email saying my subscription of Playstation Plus will renew. I try to cancel it, but my account is banned. I try to figure out how to gain access to my account. I received an email saying I have an unpaid debt of $**.**, and that I need to pay it before gaining access to my account. From this position, it seems I have no choice, but to give up the big bucks to Sony. Well, I try to get in contact with playstations customer support, but they seem to not have any agents taking calls or anyone doing live chats. I'd like to cancel Playstation Plus, without having to pay the "debt" that I "owe".

GetHuman2103202 did not yet indicate what Playstation should do to make this right.

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Playstation

Banned Account issue
Reported by GetHuman2103202
Oct 25th, 2020 - 4 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 39055 others
0 customers following this

Timeline

GetHuman2103202 started working on this issue
Oct 25th, 2020 3:12am

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