If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman5359593 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman5359593's own words
a charge on my account that i didnt authorize went through and i charged back through my bank because i was unable to reach anyone at the PlayStation support site or their number,*the games have never been downloaded or even touched on my account and i just want my account back so that i can continue to play the games i have already digitally bought on my account. If you guys would just take the games off my account this would all be fixed and you guys wouldnt be losing money for games that werent even authorized to purchase in the first place and i wouldnt have my account banned right now *Thank You for the help
GetHuman5359593 did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman5359593 fixed the problem
We are waiting for GetHuman5359593 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Playstation customer problems.
Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!