(i am sending this again because I am not sure I send the right contact info)**I bought...

GetHuman5243586's customer service issue with Playstation from September 2020

Help with my Playstation issue
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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman5243586's own words
(i am sending this again because I am not sure I send the right contact info)**I bought some dlc for the game One Piece Pirate Warriors * but when I went to download it and it says "cannot find application do you want to look in the PlayStation store? "I did check and it says I purchased it and when I go to the PS* store it says it's purchased. but I didn't get a notification in my emails saying thank you for purchase except for one. so I want to check and see if its a problem on my part or is it the games fault. if you figure it out I would like to know what procedure I should take. id be grateful for any advice to message me as soon as possible.

GetHuman5243586 did not yet indicate what Playstation should do to make this right.

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Playstation

Customer service issue
Reported by GetHuman5243586
Sep 8th, 2020 - 6 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 39649 others
0 customers following this

Timeline

GetHuman5243586 started working on this issue
Sep 8th, 2020 8:25pm

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