I purchased a Minecraft mash up add on on my main account, thinking my daughter would b...

GetHuman5059463's customer service issue with Playstation from July 2020

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman5059463's own words
I purchased a Minecraft mash up add on on my main account, thinking my daughter would be able to use it (I’ve no interest in it personally). However, on my daughter’s sub account it’s not available and says she would need to purchase it (for another £*.**). I thought all purchases on a main account were available on sub-accounts (subject to age restrictions)? This is the case for all other purchases I’ve made. Do I really need to purchase this again?

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Playstation

Customer service issue
Reported by GetHuman5059463
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 44871 others
0 customers following this

Timeline

GetHuman5059463 started working on this issue
Jul 13th 2:07pm
GetHuman5059463 indicated the issue is not fixed yet.
Jul 15th 6:14pm
GetHuman5059463 indicated the issue is not fixed yet.
Jul 18th 5:02pm