I recently moved back to Nepal from the US. I had created my Playstation account in the...

GetHuman-rmallepa's customer service issue with Playstation from July 2020

Help with my Playstation issue
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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-rmallepa's own words
I recently moved back to Nepal from the US. I had created my Playstation account in the US with *-Step verification security setting. However, I do not have access to the phone that I used in the US anymore. Hence, I am unable to verify the login. I also do not have my backup codes with me. I am not logged into the account from any of my devices hence, I cannot disable the * step verification or get my back up codes. I bought all of my games using that account which I am unable to play now. Is there a way to give me access to my account and remove the * step verification? My account email is *****@***.com and my id is rmallepati

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Customer service issue
Reported by GetHuman-rmallepa
Jul 11th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 45511 others
0 customers following this


GetHuman-rmallepa started working on this issue
Jul 11th 3:40pm