He was using my using my account for PlayStation plus and I got on the game and it said...

GetHuman5015305's Hacked Account issue with Playstation from July 2020

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Before contacting them, items GetHuman5015305 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5015305's own words
He was using my using my account for PlayStation plus and I got on the game and it said my email was changed and my password

GetHuman5015305 did not yet indicate what Playstation should do to make this right.

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Playstation

Hacked Account issue
Reported by GetHuman5015305
Jul 1st, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 48464 others
0 customers following this

Timeline

GetHuman5015305 started working on this issue
Jul 1st 12:05am