HELP ME! WE CAN NOT GET PLAYSTATION TO WORK WITH THE * NEW CODES. STATED IN THIS MESSAGE BELOW.

GetHuman-japteker's customer service issue with Playstation from June 2020

Help with my Playstation issue
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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-japteker's own words
I ordered **** newest Play Station and protection plan on May **,**** to be shipped to Avi Jacob at * Ryder street, ***, Arlington, MA *****. He received the station and supposedly God of War program that works. His Fortnight, GLEM-A*NX-M*CC (*****), Horizon zero DAwn, *XQL-MANG-*L**? And another program? Do not work. I called and was told to use the CODES. My handicapped son tried them and they did not work. Since then I have been trying to call you and got no where and when I went to your website because I do not understand your terminology on the computer, I did not understand what you were requesting. Can you call me back at *** *** **** today when my son is here at *:**EST or can you call him on his phone at*** *** ****(his cell phone ) at his home at *:**est. EVERYTHING came in a Jet Black box CUH-****B* * ***** ***** *What do you suggest? Return everything to KOHLS ***.** * **.** or can you help me? I will be home until *:** at the *** number. I would appreciate a reply today as it has been over a month. Joan Apteker, **** Arcara Way, ***, Lake Worth, Fl, *****. The original order was ***-*******-******* AND ***-*******-*******

GetHuman-japteker did not yet indicate what Playstation should do to make this right.

USED AMAZON A GREAT DEAL AND MY SON HAS HAD EVERY PLAYSTATION
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Playstation

Customer service issue
Reported by GetHuman-japteker
Jun 14th, 2020 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 52820 others
0 customers following this

Timeline

GetHuman-japteker started working on this issue
Jun 14th 4:23pm
GetHuman-japteker indicated the issue is not fixed yet.
Jun 28th 6:26pm