Stopping automatic downloads is useless. My internet charge is $*** due to overages th...

GetHuman4400901's customer service issue with Playstation from February 2020

Help with my Playstation issue
The issue in GetHuman4400901's own words
Stopping automatic downloads is useless. My internet charge is $*** due to overages that the playstation downloaded automatically. I would like a refund for the game that did it, DYING LIGHT, huge automatic downloads whether the auto downloads is disabled or not. This game has huge updates. The trouble with this internet company we have is that it is intermittent and that makes the file disconnect and has to download over again, effectively racking up huge charges. There are no humans left in the playstation customer service. Thanks for your time.

GetHuman4400901 did not yet indicate what Playstation should do to make this right.

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Playstation

Customer service issue
Reported by GetHuman4400901
Feb 26th, 2020 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 58493 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman4400901 started working on this issue
Feb 26th, 2020 11:01pm
GetHuman4400901 shared this issue with your circles on Google+
Feb 26th, 2020 11:01pm

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