At * am my playstation * account was hacked and all the games and **.** was taken off t...

GetHuman4122497's Hacked Account issue with Playstation from December 2019

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Before contacting them, items GetHuman4122497 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman4122497's own words
At * am my playstation * account was hacked and all the games and **.** was taken off the account. He also hacked my email and changed everything. It was over $****.** worth of games.

GetHuman4122497 did not yet indicate what Playstation should do to make this right.

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Playstation

Hacked Account issue
Reported by GetHuman4122497
Dec 19th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 47779 others
0 customers following this

Timeline

GetHuman4122497 started working on this issue
Dec 19th, 2019 4:03pm