Good day, I have a psn account with the ID: darkstarharry. The email associated is...

GetHuman4083368's Account Access issue with Playstation from December 2019

Help with my Playstation issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4083368's own words
Good day, I have a psn account with the ID: darkstarharry. The email associated is *****@***.com . I went to the psn store to attempt to input my newly acquired credit card information and realized that I had to enter my password, which I forgot. I signed out and followed the steps to reset it. Whilst doing it, there was two questions, *. Being enter my DOB and *. Being, list my fears. I've had this account almost * years now and honestly i forgot. My real DOB is the **********, but at the time the account was created I was underage. The account was even registered to an address in New York, and at one point in time I had my Facebook synced as well, but I saw the notification about the integration is no longer there. All I want is to get back my account because I spent alot of money on digital games such as Need for Speed Payback, Spider Man, God of War and alot other titles. Please help me.

GetHuman4083368 did not yet indicate what Playstation should do to make this right.

How GetHuman4083368 fixed the problem
Well after toiling for so long, I finally called their support hotline. I went through various verification processes and I got through. The customer service is very good, they guy helped me to recover my account within less than * minutes. It's really great.
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Account Access issue
Reported by GetHuman4083368
Dec 12th, 2019 - 2 years ago
GetHuman4083368 shared how to fix
Seen by 6 customers so far
Similar issue to 46165 others
0 customers following this
Items needed
Console Type
Email on Account
Date of Birth
Purchase Amount
Transaction Number


GetHuman4083368 started working on this issue
Dec 12th, 2019 12:28pm
GetHuman4083368 confirmed the issue is fixed. Hooray!
Dec 15th, 2019 12:40pm

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