Got logged out of my PlayStation account tried to log back in came across the * face ve...

GetHuman4041970's Account Access issue with Playstation from December 2019

Help with my Playstation issue
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Before contacting them, items GetHuman4041970 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4041970's own words
Got logged out of my PlayStation account tried to log back in came across the * face verification code page. I no longer have access to the phone number attached to my account nor have the back up codes. What can I do? TIA

GetHuman4041970 did not yet indicate what Playstation should do to make this right.

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Playstation

Account Access issue
Reported by GetHuman4041970
Dec 4th, 2019 - 2 years ago
I have an issue with Playstation too
Not resolved
Seen by 3 customers so far
Similar issue to 44176 others
0 customers following this

Timeline

GetHuman4041970 started working on this issue
Dec 4th, 2019 9:01pm
GetHuman4041970 indicated the issue is not fixed yet.
Dec 5th, 2019 9:15pm

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