I have bought games on my PlayStation but for some reason it is saying to me that I am...

GetHuman4021476's Account Access issue with Playstation from December 2019

Help with my Playstation issue
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Before contacting them, items GetHuman4021476 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4021476's own words
I have bought games on my PlayStation but for some reason it is saying to me that I am unable to use these because of my license. So I went on to my account management and activate primary PS* and activated my account but it wouldn’t let me and cake up with NP-*****-* and I still can’t use my content or games

GetHuman4021476 did not yet indicate what Playstation should do to make this right.

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Playstation

Account Access issue
Reported by GetHuman4021476
Dec 1st, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 43129 others
0 customers following this

Timeline

GetHuman4021476 started working on this issue
Dec 1st, 2019 7:35pm

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