I originally wanted to delete some debit cards that are no longer in use because I reac...

GetHuman3992553's Recover Account issue with Playstation from November 2019

Help with my Playstation issue
The issue in GetHuman3992553's own words
I originally wanted to delete some debit cards that are no longer in use because I reached the maxed capacity of *. I wanted to buy a game with my new debit card. But system requires a password. I cant't recover it because my email account no longer exists. What I want is to receive help and change the email address to the one I use currently. I talked with a playstation associate and she was not helpful. I gave her all my information to verify and I was told that what I gave was incorrect. I would chat again but I would give the same information and I do not want to wait **-** more minutes AGAIN to be told that what I gave was incorrect information

GetHuman3992553 did not yet indicate what Playstation should do to make this right.

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Recover Account issue
Reported by GetHuman3992553
Nov 25th, 2019 - a year ago
Seen by 2 customers so far
Similar issue to 41013 others
0 customers following this
Items needed
Console Type
Email on Account
Date of Birth
Purchase Amount
Transaction Number


GetHuman3992553 started working on this issue
Nov 25th, 2019 5:18pm
GetHuman3992553 confirmed the issue is fixed. Hooray!
Nov 25th, 2019 5:18pm