Missing * months of my subscription

GetHuman3985154's customer service issue with Playstation from November 2019

Help with my Playstation issue
First: share to improve GetHuman3985154's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3985154 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman3985154's own words
I want my * months of bonus subscription ... Last year I bought a year sub and got * months free. It is now saying my sub is up after ** months. I am not getting my other * months now?
I bought a package and now it disappeared.
Add my * months back to my subscription like it was supposed to be when I bought it.
Owned my ps* for a year now. Enjoy the games and the platform. Keep buying more.
I did this but did nkt finish the whole thing like I did this time.
How GetHuman3985154 fixed the problem

We are waiting for GetHuman3985154 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


PlayStation plus
Customer service issue
Reported by GetHuman3985154
Nov 23rd, 2019 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 40388 others
0 customers following this


GetHuman3985154 started working on this issue
Nov 23rd, 2019 8:50pm

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians